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I travel from Maple Ridge to Velocity for parts & mechanical repairs. Velocity is awesome! Very good service! Repairs always well done & resonable price. My go to shop! Highly recommend!
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I just picked up my first ever carbon frame road bike from BSP in North Vancouver. Not only am I wonderfully impressed with the bike (a Trek Domane) but I am ridiculously impressed by the quality of the customer care I received from the moment I walked in the door.
The techie that took care of me the most (Simon) was warm, encouraging, supportive, very knowledgable - and relentlessly asked questions to make sure we found the right bike for me. From the earliest visits - right through to test riding the shortlisted models, I could not have asked for better client care.
On buying a computer and some other bits and bobs, James (store manager) was again, utterly obsessive about making sure I got the kit that was best suited for the type of riding I was planning to do. With the help I received from the other fellows in the store, I can give five big, yellow, shiny stars to BSP in North Van. If I could, I'd give them six - and I would say I am typically a very fussy customer.
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Whether it's your first bike, a road bike, comfort, hybri, mountain or freeride/DH we'lldo our best to satisfy your needs. Call Us Today.
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I bought a Shimano front hub today, he was a friendly person and I am so happy with the quality and the price.
Totally recommend it.
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Love this place for all our sporting needs! Always so friendly, helpfully and knowledgeable! Ski techs know their stuff and do a great job in timely manner too!!!
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great selection of bikes! All the top ebrands & knowledgeable people they put me in the perfect ebike for my needs.
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I brought in my older downhill mountain bike and Leon was very efficient, knowledgeable, helpful, honest, and straight to the point. That's what I call service. Now I'm ready for another season of fun. Thank you
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I am extremely impressed with this great Canadian company based right here in BC. I ordered my bike on Sunday night and received it fully assembled by Tuesday. Everything I read about this company influenced my decision to buy a bike, and now it feels like I’ve found a new family. The quality and craftsmanship are exceptional and very reasonably priced. Thank you Richmond eBike.
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Unbelievable customer service every time I have had any contact with any of the staff. I ordered a product from them that they had to have shipped in specially for me. I paid a deposit for it and then decided I didn’t need it after all. The product had already shipped but they still refunded me no questions asked.
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I shopped around a bunch before buying a bike at Caps. I found they had the best prices for the models I was looking for, a great selection, and very good customer service. I'd definitely do business with them again!
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Annonce
8460 Alexandra Road, Richmond BC V6X 3L4
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2429 Main St, Vancouver BC V5T 3E1
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101-20560 Langley Bypass, Langley BC V3A 6K8
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10-73 6th Ave E, Vancouver BC V5T 1J3
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434a East Columbia, New Westminster BC V3L 3W9
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