IKEA Calgary

Planning your visit

• Important Update on Stock Availability: Due to the impact of COVID-19, we are currently experiencing some supply delays, which may impact product availability in-store and online. We encourage customers to check online to determine product availability prior to their store visit or online purchase. For more details on stock availability, click here.
• Family and accessible parking is available for our customers. Family parking can be found in the lot next to the entrance. Accessible parking can be found directly across from the store entrance.
• Using public transit? Find the best route here with Calgary Transit
• IKEA Calgary Payment options

Exchanges and returns

• Save time and book an appointment, or join the virtual line for your return, prior to arriving at the store.

• Looking for replacement parts? Are you missing bolts, pegs or other hardware parts to assemble IKEA products? Request free replacement parts online and they will be delivered to you. Click here to order replacement parts. 
• Learn more about our return policy.

Click and collect service

• You can place an order online and collect it from your local IKEA store, Pick-up locker (free for IKEA Family members with purchase of $25 or more)·       
• IKEA Family members enjoy free Click and collect (with purchase of $25 or more ) at the IKEA Calgary store.

  Join IKEA Family for free to enjoy this offer and other instant benefits.

• View information on how to order.
• View information on pick-up instructions.

Here’s how you do it:

Step 1: Choose ‘Click and collect’ at checkout and you will be able to select an IKEA Store or a nearby Pick-up location, operated by a third-party partner.

Step 2: Wait until you receive the “Ready for pickup” email before heading to the store.

Step 3: Follow the instructions in the email and proceed to your selected store or Pick-up location. Pick-up processes may vary from location to location. Further direction will be communicated upon arrival.

Click and collect pick-up instructions: 

Step 1: Follow the "Click and collect" signs to the parking lot on the Southeast side of the building and proceed to a parking stall.

Step 2: Follow the instructions in your confirmation email or text the phone number on the parking stall sign with the parking stall number and your order number to confirm you have arrived and are ready for pick up.

Step 3: Wait in your vehicle for your order to be brought out to your parking stall by an IKEA coworker.

OR: You can choose to pick up your purchase from our lockers located in the Southeast parking lot directly across from the Click and Collect parking lot. This option is available 24/7.